Performance Content Marketing Manager
 

Performance Content Marketing is the newest department at Annexio Limited. We successfully launched this new channel in mid-2017 and it has become a crucial part of the company’s acquisitions marketing strategy.

As a new team, you will have the opportunity to shape and develop the team. You will have ownership of the design, creation and management a number of high performance ad campaigns, ensuring consistent monthly growth in new players acquisitions. Working with Product team, implementing A/B testing to ensure continuous improvement in conversion rate

Duties and responsibilities:

  • Leading the newly developed Performance Content Marketing team
  • Recruiting, training and providing ongoing management of junior members of the team
  • Meeting daily and monthly commercial targets, managing monthly budgets of £100k+
  • Hands-on management of the existing campaigns.
    o Creating online adverts with new headlines and images
    o Creating article-style pages for use as content advertising
    o Testing page variations - using HTML and Photoshop to design new web pages
    o Managing the metrics of existing campaigns (conversion rates, CTR etc.)
  • Optimising campaigns using tracking tools such as Google Analytics, getCAKE, Brax.io.
  • Reporting on campaign KPIs on a regular basis.
  • Liaising with ad networks (Taboola, Outbrain, Yahoo!) to test new innovations

Essential Skills:

  • 24+ months Performance Content Marketing experiences
  • 12+ months Team management experiences
  • Excellent mathematical ability
  • Excellent Excel Skill
  • Meticulous attention to detail
  • Highly organised
  • Language skills

Desirable Skills:

  • 24+ months PPC experience
  • Ability to code (HTML, CSS, Javascript)
  • Photo editing skills
  • Working knowledge of Google Analytics is a plus
  • Ability to think laterally on new approaches and creative concepts
  • Commercially savvy

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Biddable Media Executive

Reporting to the Head of Performance Marketing, you will join a team of Affiliate Managers and Ads operations executive who are responsible for bringing in new players to the Annexio lottery betting websites. The team utilises several marketing channels such as Affiliate marketing, PPC, Display & Native advertising.

You will execute the strategy and manage the design, creation and management of a number of high performance ad campaigns, ensuring consistent monthly growth in new players acquisitions.

Duties and responsibilities:

  • Developing and managing Content & PPC campaigns. This will involve campaign build, bid management, publisher optimisation, advert optimisation, budgeting and budget pacing.
  • Meeting daily and monthly commercial targets, managing monthly budgets of £100k+
  • Develop written advertorials to support our content strategy
  • Hands-on management of the existing campaigns.
    o Creating online adverts with new headlines and images
    o Creating article-style pages for use as content advertising
    o Testing page variations - using HTML and photoshop to design new webpages o Managing the metrics of existing campaigns (conversion rates, CTR etc.)
  • Maximise the performance of your campaigns in line with key performance indicators for the business, including delivering high-quality customers and optimising return on investment.
  • Optimising campaigns using tracking tools such as Google Analytics, getCAKE, Brax.io.
  • Reporting on campaign KPIs on a regular basis. - Liaising with ad networks (Taboola, Outbrain, Yahoo!) to test new innovations
  • Immerse yourself in the digital industry, keep up to date with relevant trends and look out for new techniques.

Essential Skills:

  • 12+ Months’ PPC Experience
  • Fluent with Google Adwords Editor & Bing Ads Editor
  • Excellent mathematical ability
  • Excellent Excel Skills
  • Meticulous attention to detail
  • Highly organised
  • Excellent command of written English
  • A highly motivated individual with a strong work ethic
  • Passion for digital marketing
  • Language skills

Desirable Skills:

  • Managed large budget PPC accounts (£50K+)
  • Basic understanding for content marketing
  • Working of Google Analytics is a plus
  • Ability to think laterally on new approaches and creative concepts
  • Commercially savvy
  • Ability to code (HTML, CSS, Javascript)
     

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Risk and Compliance Assistant

We are looking for an ambitious, self-motivated and dynamic candidate who is meticulous, organised and independent but a team player to join our growing team and business.

Compliance:

  •  Performing compliance reviews (e.g. websites, landing pages, banners, promotions terms and conditions, email templates) to ensure compliance with all applicable legislative requirements
  • Working with the relevant departments to bring materials in line with requirements  Reviewing and updating procedures documents
  • Investigating and reporting on compliance breaches
  • Maintaining and updating relevant registers
     

Customer Due Diligence:

  •  Performing Customer Due Diligence and/or Enhanced Due Diligence exercise on members in line with AML and CFT requirements
  • Maintaining proper documentation and record keeping on a timely basis


Required Skills & Qualifications

  • Minimum 5 GCSE’s to include Maths and English at grade C or above
  •  A recognised AML or compliance qualification would be advantageous or willing to work towards one 
  • Governance and compliance philosophies, policy and management practices
  •  AML and CFT related legislation
  •  Ideally working knowledge of Isle of Man Gambling Supervision Commission and United Kingdom Gambling Commission’s legislation
  • Advertising Standards Authority’s (ASA) code 
  •  Innovative and strategic thinking
  • Well-developed presentation and communication skills
  • Microsoft Office applications (Word, Excel, PowerPoint)
  •  Sound interpersonal and negotiation skills
  • Interpretation of legislative and professional standards
  •  Project management 
  • At least one year relevant experience in a Compliance role would be advantageous
  • Interpretation and application of legislation and relevant industry standards Page 3 of 3
  • Fluent English communication skills – written and verbal
  • Proactive
  • Ability to work independently and on own initiative but at the same time as part of a team
  •  Methodical and well organised
  • Ability to prioritise and multi-task
  • Good eye for details
  • Ability to communicate and influence at all levels of the business
  • Clearly demonstrates a 'can-do' attitude which successfully overcomes barriers
  • Ability to provide accurate information within tight timescales
  • Ethical, high integrity
  • Professional, responsible and accountable
     

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Web Developer

As our e-Gaming business continues to grow, so must our talented team of in-house developers. We are seeking senior C# .NET developers with strong SQL skills to assist in building new applications and products using the latest technologies whilst also enhancing our existing applications. Expanding into more global markets means integrating with more third party applications such as payment solutions, so successful candidates must be experienced with APIs/integrations.

This role requires strong problem solving and technical skills along with the ability to work closely with the development team, key business users and at times with external parties. Remote working may be an option for the right candidate.

Responsibilities: 

  • Must be a highly motivated team player with great communication skills.
  • Follow programming best practices and standards including unit and functional testing.
  • Continually seek to improve existing processes and architecture.
  •  Design and produce high quality code in an agile environment.
  • Ability to work independently from concept to completion or at times work with a front end developer to achieve desired result.
  • Ability to identify issues and provide resolutions with a quick turnaround.
  • Ability to organise and prioritise own workload.
     

Required Skills & Qualifications:

  • BSc (Hons) in Computer Science or similar
  • C#, ASP.NET & MVC  Microsoft SQL
  • JavaScript, CSS, XML & JSON
  • Strong knowledge of object oriented design patterns and best practices
  • Experience with web services/APIs and third party integrations
  • Passion and commitment for your job
  • Team player and ability to work well alone
  • Ability to re-prioritise as required
  • Excellent problem solver
  • Provide resolutions quickly under pressure when required
  • 5 years + experience in a similar role

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

UK Affiliate Manager

Reporting to the Head of Performance Marketing, you will join a team of Affiliate Managers and Ads operations executive who are responsible for bringing in new players to the Annexio Lottery Betting websites. The team utilises several marketing channels such as Affiliate marketing, PPC, Display & Native advertising.

The ideal candidate should have a strong work ethic, be self-motivated and above all results driven. We are looking for candidates who want responsibility and have the desire to achieve. The UK Affiliate Manager will have an allocation of key publishers to manage, this will include regular face to face performance reviews, assisting with queries, negotiating commercial terms while trying to deliver incremental acquisition volume month on month. They’ll also be tasked with recruiting new publishers and working closely with them to strengthen relationships and increase monthly acquisitions volume.

Duties and responsibilities:

  • Recruitment of new affiliates and publishers.
  • Account managing a portfolio of existing partners via email, phone, newsletters, and forums to maximise new players acquisitions.
  • Nurturing existing partners to deliver incremental volume month on month, and negotiating bespoke commercial deals where necessary to attract additional volume.
  • Monitoring, tracking and evaluating all marketing activity and reporting ROI of campaigns.
  • Working with creative and web development teams to deliver marketing assets that optimise acquisition marketing opportunities.
  • Maintaining full awareness and understanding of appropriate legislation and best practice for marketing initiatives. 
  • Ensuring that our affiliates are marketing within the boundaries of Brand’s marketing policy and all applicable local regulations.
  • Initiate new campaign ideas, incentives and bonuses for the affiliate scheme
  • Develop the affiliate marketing strategy with the aim of recruiting new affiliate partners and delivering sales volume - Report regularly on performance versus plans.

Essential Skills: 

  • A minimum of 3 years of experience in an affiliate/ publisher management role
  • An in-depth knowledge of the UK market - A highly results oriented, articulate, decisive, self-starter who energises people around him/her
  • Demonstrated career growth in marketing and business development
  • Track record of success in a metrics-driven marketing programme
  • Ability to adapt to new markets quickly, comfortable dealing with fast paced environments
  • Experience of working in a multicultural and dynamic environment
  • Fluent in English both written and spoken
  • Strong sales and negotiation skills. - Numbers driven with strong analytical skills
  • Dynamic, self-driven, proactive team-player
  • Ability to work in fast paced environment
  • Able to work autonomously
  • Strong relationship building skills

Desirable Skills:

  • Experience with iGaming/ lottery industry
  • Experience of other digital marketing channels is an advantage

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Assistant/Junior Accountant

Working within our busy and exciting finance team you will be responsible for maintaining and reconciling the accounting records for Annexio. Making payments, preparation of management accounts and various other finance duties. If you are confident, hardworking and not afraid of a challenge this could be the role for you!

Required Skills & Qualifications:

  • Preferably two years’ experience in a finance or bookkeeping environment
  • A bookkeeping qualification would be helpful, although “qualified by experience” candidates will be considered
  • Hard working and prepared for a challenge
  • Experience with QuickBooks financial system would be preferred
  • Strong problem solving and reconciliation skills
  • Worked with multi-currency foreign exchange
  • Excellent organisational skills and ability to multitask and work to deadlines

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Responsible Gambling Manager

Responsible Gaming is central to our business strategy – we want to ensure that we offer our players a responsible, respectful and entertaining gaming experience. The role of Responsible Gaming Manager is to take overall responsibly for our gaming strategy. The individual will also be responsible for making sure that our relationship with the most sensitive players follows what is required of us by the regulatory bodies, whilst eliminating or minimising risks to the business associated with irresponsible gaming/gambling.

Responsibilities:

  • Develop, lead and monitor the delivery of the company’s Responsible Gaming Plan and ensure the relevant policy and procedures reflect current legislation, updating as needed to reflect changes in legislation.
  • Working in partnership with managers, educate staff in responsible gaming strategies and procedures, identify skills gaps and ensure appropriate training is provided across the organisation that is relevant and effective for all employees and management.
  • Ensure that Responsible Gaming is an integral part of the daily operations
  • Promote awareness for responsible gaming issues.
  • Proactively monitor and review players’ accounts ensuring they are playing responsibly whilst meeting our regulatory requirements in their terms and conditions of play. This will include reaching out to players where required.
  • Accountable for analysis, documentation and escalation of all findings to the Board of Directors.
  • Maintain up-to-date knowledge on all external developments in terms of technology, treatment and initiatives related to Responsible Gaming in order to inform and further support the development the company’s policy and approach.
  • Work closely with managers and their team members as needed to develop innovative and effective communication methods to inform customers about Responsible Gaming.
  • Work with IT and electronic gaming executives to develop innovative technological solutions to identify at risk players, pre-commitment tools and other harm minimisation initiatives.
  • Oversee the practical application of the company policy and procedures across all businesses in terms of compliance and training and identify required improvements as necessary.
  • Act as the key representation of the company at external meetings, events and conferences in relation to responsible gaming as required by the regulator.
  • Develop and maintain effective relationships with regulators and relevant Responsible Gaming Supervision Committees in each of the organisation’s locations to ensure we adhere to the rules and expectations relating to responsible gaming in all territories.
  • Prepare reports relating to responsible gaming as directed by the relevant Responsible Gaming Supervision Committees in each of the organisation’s locations and present to Board of Directors to ensure they are kept up-to-date on key trends.
  • Develop an understanding of risk management and supporting managers across the organisation, apply a risk based approach on a case by case basis
  • Provide support to the Risk & Compliance department as required.
     

Required Skills & Qualifications:

  • Knowledge or experience of the online gaming industry, including lottery, slots and casino.
  • A detailed knowledge of the regulatory and licensing requirements relating to problem gaming and harm minimisation within the gaming sectors appropriate to the company. 
  • Experience with responsible gaming.
  • Ability to network both internally and externally, promoting the company’s Responsible Gaming initiatives and demonstrating the importance of protecting players and upholding the licence conditions.
  • A self-starter - able to work with limited supervision and with persistence to deliver results
  • Ability to work within a confidential environment.
  • Able to organise and manage workloads and deliver high quality work to specified timescales.
  • Flexible and adaptable to be able to deal with issues at short notice
  • Logical & analytical thinker with a creative problem-solving ability.
  • Driven and motivated attitude.
  • Can work on own initiative and to provide pragmatic solutions against tight timeframes.
  • Detail-orientated, organised and flexible.
  • Strong written and oral communication skills.
  • Diplomatic skills while having the ability to put forward your ideas and take decisions.
  • Comfortable in a complex and changing business environment with the ability to think outside the box.
  • Good interpersonal skills and the ability to build rapport at all levels with stakeholders and players.
  • Motivated to succeed, enthusiastic, confident, dedicated, proactive and driven.
  • The ability to think like a player and empathise with a range of emotions whilst under pressure.
  • Being resilient.

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Product Manager

Reporting to the Head of Product, the successful candidate will work to devise, coordinate, and deliver a range of features and games that will delight our customers time and time again.

Responsibilities:

  • Create a first-class online experience for our players through the development of a range of commercially-successful games and intuitive, highly-convertible user journeys.
  • Define, plan, and assist the delivery of the product roadmap.
  • Gather and analyse requirements from stakeholders to write technical requirements.
  • Act as the go-to contact for the marketing, digital design and development teams.
  • Work with the development team to coordinate releases and resolve backlogs.
  • Collaborate with the design team to guide initial mock-ups through to polished final UI.
  • Create initial wireframes, flowcharts, and low-fidelity prototypes to bring ideas to life.
  • Assist in the sourcing of new platforms and software to help optimise processes.
  • Present and explain concepts and the business case behind them.
  • Measure and analyse new product performance and optimise with subsequent iterations.
  • Ongoing competitor analysis and monitoring of industry trends to inform approach.
  • Day-to-day product and release maintenance, including bug reporting and UAT.
  • Ensure all relevant product documentation is kept consistent and up to date.
     

Essential Skills:

  • Minimum 1-2 years’ experience in hands-on digital product management.
  • Commercially-minded, with the ability to add value in a highly-competitive market.
  • Firm grasp of the SDLC and Agile, with experience in working with development teams.
  • A familiarity with project management software (ideally Trello).
  • Excellent communication skills, able to write clearly-defined technical documents.
  • Highly organised with impeccable time management and attention to detail.
  • A diligent self-starter with the ability to manage and translate stakeholder expectations.
  • The ability work under pressure and to deadline in a fast-paced, ever-changing environment.

Desirable Skills:

  • Product management experience within the e-gaming sector is a significant advantage.
  • A keen eye for design and an understanding of UX and UI best practice.
  • Experience with wireframing and prototyping tools, e.g. Marvel, Balsamiq, or similar.
  • Demonstrable mobile-first experience, including all aspects of app development.
  • A gamer at heart, with a passion for betting, gaming and technology.


To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Content Manager

Reporting to the Head of Product, the successful candidate will work as a key part of our Product team to optimise, produce, and maintain digital content across our gaming brands.

Responsibilities:

  • Maintain and own written content across a range of e-gaming websites and mobile apps.
  • Act as the go-to contact for website and brand content; responsible for the coordination of amendments, rewrites, and revisions.
  • Undertake ongoing creative reviews to establish a suite of communications that are consistent, accurate, and reflect best practice and brand tone of voice.
  • Work closely with the Compliance team to ensure content meets regulatory requirements.
  • Manage third-party translation of content to provide an excellent customer experience across a range of international markets.
  • Copywriting, proofreading and editing of website content, marketing campaigns and blogs.
  • Supporting the marketing team in the creation of promotional material.
  • Provide recommendations on how to improve efficacy, presenting ideas where required.
  • Ensure all relevant product documentation is kept consistent and up to date.
  • Managing multiple work streams and varied requests to ensure projects are completed on time and on target.

 

Essential Skills:

  • First-class communication skills, ideally educated to degree level in English or Communications (or equivalent).
  • Impeccable attention to detail, with a passion for the written word and an exceptional level of spelling, grammar, and punctuation.
  • Ideally 2-3 years’ experience, working either agency or client side.
  • Diligent team player with the ability to manage and translate stakeholder expectations.

Desirable Skills:

  • Experience in working with project management software (ideally Trello).
  • Experience in working with a CMS.
  • An understanding of SEO copywriting.
  • A knowledge of, and passion for, gambling and/or online games.
  • Candidates with a professional proficiency in more than one language (English is essential due to target market) will be at a significant advantage.

 

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Marketing Operations Executive

You will work closely with digital marketers, designers, finance team, tech team as well as affiliates. This is an excellent growth opportunity for somebody looking to grow into a marketing role or technical position. 

Responsibilities:

Marketing: 

  • Responsible for ensuring smooth running of the Affiliate marketing tracking platform.
    o Collaborate with Affiliate Managers on the management of all new Affiliate activity including the vetting & activation of new affiliates, account & campaign setup as well as pixel tracking setup.  
    o Ensuring up-to-date marketing creatives are maintained and distributed to affiliates timely
    o Assist the affiliates with tracking platform related questions  
    o Plan & manage the affiliate communication
  • Collaborate with Marketing Manager & Designers to develop new and effective creative materials.
  • The overall role involves assisting operations by playing an active role in Affiliate Support as well as supporting the Affiliate Managers directly in initiatives and projects as required.
     

Reporting & Administration: 

  • Owning administrative business tasks including recording & reporting all affiliate/media costs, bonus and promotional costs and other expenditure and report on a weekly/monthly and periodic basis.
  • Working with Tech and Business intelligence departments to ensure accurate reporting.
  • Owning monthly financial reconciliation of digital campaign activity
     

Essential Skills:

  • 5 GCSE’s at grade C or above including Mathematics & English, A-Level’s (or equivalent)
  • Proven competency in data and Microsoft Excel
  • Process-driven with a customer-centric attitude
  • Accuracy and a keen eye for detail
  • Self-driven and motivated to achieve
  • Great interpersonal skills
  • Problem solving and solutions focused mind set
  • Team player who motivates others and encourages close collaboration
  • Proven ability to manage workload in a highly pressured environment
  • Adept at prioritisation, organisation, multi-tasking, time management and project management
  • Strong accountability to meet deadlines
  • Strong communication style, with the ability to utilise this to manage stakeholder expectations

    Desirable Skills:
  • Good IT competencies with basic HTML and technical knowledge
  • A working knowledge of platforms like CAKE, HasOffers etc (preferable) 
     

To apply for this role, please forward your CV and covering letter to [email protected]

 
 
 

Member Support Agent

To ensure all allocated daily tasks are completed in full by the end of each working day. Any outstanding enquires must be referred to your Team Leader.
To ensure you follow certain internal practices when dealing with customer enquiries.

Responsibilities:

  • To work alongside other team members responding to customer problems, enquiries and complaints via phone, email and live chat.

  • Handle problems, enquiries & complaints, provide appropriate solutions and alternatives within the time limits and to a full resolution.

  • Ensure high customer service standards are maintained.

  • Investigate fully all enquiries, complaints and problems before resolution.

  • Work with other areas to stay updated on product knowledge.

  • To ensure that internal procedures are followed when dealing all problems, enquiries and complaints both internal and external.

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Essential Skills:

  • Willing to work flexible hours, including evening & weekends
  • Excellent customer service standard
  • Complaint handling
  • Telephone experience is preferred as most of our direct communication is via telephone
  • Gaming industry experience (but not a requirement)
  • Previous office experience
  • Good interpersonal skills
  • Confident manner
  • Ability to multi-task, prioritize and manage time effectively
  • Great attention to detail
  • Works well under pressure
  • Strong phone contact handling skills and active listening
  • Good IT competencies, computer literate with high competency in Excel
  • Open and responsive problem solving skills
  • Able to work on own initiative, be proactive and motivate others when necessary
  • Methodical and well organised
     

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.

 
 
 

Project Manager

The Project Manager will coordinate the company’s development and implementation process, working cross-department and cross-function to ensure a wide range of project milestones are delivered on time and on target.
 

Responsibilities:

  • Estimate project levels of effort and resource requirements by using standard estimating techniques and tools, and by working with appropriate staff to understand scope, potential budget and likely commercial impact.
  • Prepare project plans, budgets, and objectives by using a range of project management tools.
  • Manage project priority schedule according to business and regulatory requirements.
  • Acts as a pivot between the product, development, and marketing teams and the go-contact for project updates and benchmarks.
  • Directs project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans.
  • Communicates project status by preparing standard status reports, and by participating and leading the project status update meetings among department heads and senior stakeholders.
  • Track and report on metrics of delivered projects, including financial performance, against set objectives.
  • Manage stakeholder expectations and resolve project issues by working with all relevant parties.
  • Participates in external project management organizations, conferences and seminars where relevant to maintain industry best practice.
  • Implement a professional development plan with a focus on project management.

Essential Skills:

  • A Bachelor’s degree in Information Systems, Computer Science, or related field is desirable, or a combination of relevant education and experience that provide the required level of knowledge, skills and ability to successfully perform the functions of the job requirements.
  • Project management certification (PMP) or successful completion of a recognised project management curriculum.
  • Excellent written and oral communication skills.
  • Excellent data analysis and manipulation skills for the creation and packaging of reports for management.
  • Experience managing multiple projects and tasks at the same time.
  • Solid analytical and facilitation skills.
  • 3 years + experience in Project Management, preferably in Information Technology or E-Gaming.
  • Experience in PMO setup and running
  • Experience with Gantt charting and rapid development techniques 
  • Board reporting on resource utilisation and optimisation. 
  • Benefit realisation reporting and evaluation
  • Effective communication skills to ensure that all parties are kept fully aware of all activities and nothing is overlooked.
  • Solid people and leadership skills.
  • Ability to make timely decisions and take responsibility for them.
  • Ability to exercise effective control of difficult and complex situations, with a sense of fairness in making judgments.
  • Ability to negotiate fairly and to compromise where necessary to ensure the success of the project.
  • Ability to concentrate on the overall picture and to delegate responsibilities as appropriate.

To apply for this role, please forward your CV and covering letter to hr[at]annexio.com.